Refund & Exchange Policy

At Efraim, we want you to be happy with your purchase.

• If your item arrives damaged, faulty, or different from the description, you are entitled to a full refund.
  
  

• Refunds are processed to the original payment method within up to 14 working days after approval.
  
  

• You do not need to return the product to receive your refund.
  
  

• We do not offer exchanges. If you wish, you can place a new order on our website.
  
  

• Perishable, customised or personalised items, and sealed products (if opened) are not eligible for return.
  

📧 To request a refund, please email us at support@efraimdropshipping.com with your order number.